Can I Upload My Prescription Before I Place My Order?

Yes — uploading early can help things move faster

Quick Answer

Yes, you can upload your prescription before or after ordering
Uploading a prescription does not place an order on its own
You'll still need to find the product, add it to your basket and pay
If you don't have an order number yet, the form lets you enter 11

Two Separate Steps

Ordering and uploading your prescription are two separate things. You can do either one first — whichever suits you best.

Uploading early simply means your prescription is already with us and ready to be checked as soon as your order comes through.

If You're Uploading Before You Order

Go to the Upload Prescription page and complete the form with your details.
Leave the order number field as 11 if you don't have an order number yet.
Place your order separately once you've found the product you need.
Mention your prescription was already uploaded in the comments box if it helps, though our team can also match it up using your name and pet's details.

Don't Forget the Order Itself

Uploading your prescription doesn't add anything to your basket or place an order
You'll still need to find the product and complete checkout separately
If you are unsure whether your order has gone through, please contact Pet Med Direct and we will help

How Pet Med Direct Can Help

Uploading your prescription early is a great way to plan ahead, especially if you know you'll need a repeat medicine soon. Once your order comes in, we can match the two together.

Some treatments require a valid veterinary prescription. Pet Med Direct can only supply prescription medicines after the prescription has been checked. Always follow your vet's advice and the directions on the medicine label.

Frequently Asked Questions

Will my prescription expire if I upload it too early?

Most prescriptions are valid for up to 6 months from when they're signed, unless your vet states a different period. If you're unsure about timing, please contact Pet Med Direct and we can check this for you.

Do I need to upload it again once I've ordered?

No, there's no need to upload it twice. Our team will match your existing prescription to your new order using your details.

What if I end up not placing the order after all?

That's fine — uploading a prescription doesn't commit you to anything. It simply means it's on file if you do decide to order.

Can I upload prescriptions for more than one pet at once?

Each upload covers one prescription, so it's best to submit a separate upload for each pet or each prescription you have.

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This this article is for informational purposes only and does not constitute veterinary advice.
If you are concerned with your pet’s health, please consult a qualified veterinarian.