Why Can't Pet Med Direct Send Orders Outside the UK?

Delivery is currently limited to the United Kingdom

Quick Answer

Pet Med Direct does not deliver outside the UK
We deliver across the whole of the United Kingdom, including Northern Ireland
This applies to all orders, including non-prescription products
If you're outside the UK, please contact Pet Med Direct and we can advise further

What We Can Confirm

Pet Med Direct operates under UK VMD regulations for the safe retail supply of veterinary medicines, and our delivery service currently covers the United Kingdom only.

This means we're unable to send orders to addresses outside the UK, even for products that don't require a prescription.

Where We Do Deliver

All of England, Scotland and Wales, including rural and remote areas
Northern Ireland, including all six counties, with no surcharges
Some remote UK areas may need an extra day for delivery

If You're Based Outside the UK

We're unable to dispatch any order to a non-UK address at this time
If you've placed an order using a UK address you no longer have access to, please contact Pet Med Direct as soon as possible
If you are unsure whether your situation is covered by this policy, please contact Pet Med Direct and we can check this for you

How Pet Med Direct Can Help

If you have any questions about delivery coverage for your area, our team can check this for you — just get in touch with your postcode or location details.

Frequently Asked Questions

Does this include the Republic of Ireland?

Our delivery service covers the United Kingdom. If you're unsure whether your specific location is included, please contact Pet Med Direct and we can check this for you.

Can I order and have it delivered to a UK friend or relative instead?

If you're considering this option, please contact Pet Med Direct first so we can talk through what's involved for your particular order.

Is this likely to change in future?

If you'd like up-to-date information on our delivery coverage, please contact Pet Med Direct and we can let you know the current position.

Does this apply to non-prescription items too?

Yes, our delivery service currently covers the UK only, for both prescription and non-prescription orders.

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This this article is for informational purposes only and does not constitute veterinary advice.
If you are concerned with your pet’s health, please consult a qualified veterinarian.