What our customers say

My first order and things could not have gone more smoothly. Website very user friendly and uploading the prescription was straightforward. Order was ready for collection within a couple of days and all communication was excellent. I met Peter when collecting the order and he was extremely helpful. I will definitely be using again.

I am a first-time customer of Pet Med Direct. The ordering process was simple and my order has been shipped already. I will certainly use you again.

2nd order just recently, almost ran out of the dogs medication, due to bank holidays but after contacting the company the issue was solved instantly, medication arrived next day, thanks again 👍 would recommend

Easy to order, quick dispatch - and cheaper that other sites! I've had two (very minor) problems, one of which was entirely my own fault, and these were sorted the same day so I am very impressed with the customer service. Would definitely recommend them.

First order with Pet Med Direct and I couldn’t have asked for better service. I’d left it very late to order my dog’s insulin, but the team were incredibly helpful and sympathetic. Peter kept me updated by phone and made the whole process smooth and stress-free. Excellent customer service from start to finish.

Super service. The website was easy to use and the whole ordering process was intuitive, including uploading my prescription. Everything was processed very quickly too. A really straightforward experience from start to finish.

Excellent service. I couldn’t find my cat’s medication elsewhere, but found exactly what I needed here. It was easy to order, simple to upload the prescription, and the medication arrived at my door shortly afterwards.